Not happy with your purchase? Then you have 14 days to return your item. This can be done free of charge at our store or at your own expense by post.

• Earrings, piercings and ear cuffs cannot be returned for hygiene reasons.
• We only accept undamaged jewellery returns. 
• Sale items cannot be returned.
• Personalised jewellery cannot be returned.

Other jewellery may be returned.

Does your product not meet your expectations? That's a shame! If it falls within our return policy, you can return it in two ways:

• free of charge in the store, or
• by post (at your own expense).

Returning in-store

Bring the product AND proof of payment to the store. Unfortunately, we cannot do anything for you without proof of payment.

• For in-store purchases: bring your receipt or a bank statement.
• For online purchases: show your order confirmation.

Is everything in order? Then you can choose: you will receive your money back or you can exchange the item for something else of equal value.

Returning by post

Can't visit our physical store? Then you can also return the product by post (provided it meets the return conditions). Shipping costs are at your own expense in this case.

Return address:
Siersels by ModestIdeas
Segeersstraat 21
4331 JM Middelburg

Add the return form to your return shipment.

As soon as we have received your return in good condition, we will refund the amount as soon as possible.

We have decided that earrings and piercings cannot be returned because these are pieces of jewelry that go through your body. Once earrings have been sold, we cannot verify whether the customer has tried on the earrings at home. Therefore, no earrings or piercings may be returned. This way, we can be sure that we only sell unworn earrings and piercings.